Your privacy.

Ceezaer LLC does not sell, rent, or trade customer personal information or uploaded inspection data. Your data belongs to you. We collect only what we need to operate the services you ask for, we protect it with industry-standard controls, and you can export or delete it at any time.

1. Information we collect

• Account information — name, email address, company name, and password (stored only as a salted cryptographic hash by our authentication provider; we never see or store plain-text passwords).
• Customer content — drone imagery, video, flight logs, project details, and the reports generated from them. This content is yours; see our Data Ownership page.
• Billing information — subscription plan, invoices, and payment status. Card numbers are collected and stored by Stripe, our PCI-DSS-compliant payment processor; they never touch Ceezaer servers.
• Usage information — sign-in timestamps, storage used, and product events (such as an analysis being run) needed to operate quotas, billing, and support.
• Communications — messages you send through our contact and quote forms, or by email.

2. Why we collect it

• To provide the services you request — storing your projects, running AI analyses, generating reports, and sharing what you choose to share.
• To bill subscriptions and prevent fraud (through Stripe).
• To secure accounts — verifying sign-ins and sending password-reset and verification emails.
• To respond when you contact us.
• To understand aggregate product usage, when analytics are enabled, so we can improve the platform.

We do not use your imagery, reports, or personal information for advertising, and we do not sell or share them with data brokers.

3. AI processing disclosure

When you run an AI analysis, the imagery you select and the project context you provide are sent to Anthropic (Claude) to generate findings and reports. This happens only when you initiate an analysis. Anthropic processes API data under its commercial terms, which prohibit using API inputs and outputs to train its models. AI results are stored in your workspace and belong to you. AI-generated insights are decision support, not professional engineering judgment — see the notice displayed alongside every analysis.

4. Third-party processors

We share data only with the service providers required to run the platform, and only to the extent needed:

• Supabase — database, authentication, and file storage (hosted in the United States, encrypted at rest).
• Netlify — website hosting and serverless functions.
• Stripe — payment processing and subscription billing.
• Anthropic — AI analysis processing, only when you run an analysis.
• Zoho Mail — transactional and support email.
• Google Analytics and Microsoft Clarity — aggregate site analytics, only if enabled, with IP anonymization; see the Cookie Policy.
• Beehiiv — newsletter delivery, only if you subscribe to a newsletter.

Each processor is bound by its own data-processing terms. We do not permit any of them to use your content for their own purposes beyond providing the service.

5. Data retention

• Customer content is kept for as long as your account is active. If a trial or subscription lapses, your data waits safely; nothing is deleted automatically without notice.
• When you delete a file, project, or your account, the associated content is removed from production systems immediately and from encrypted backups on the backup provider's rotation schedule (typically within 30 days).
• Invoices and tax records are retained as required by law.

6. Security practices

All traffic is encrypted in transit with TLS; stored data is encrypted at rest; access is controlled with row-level security so each account can only reach its own records. The full picture is on our Security page.

7. Your rights and controls

• Export your data — Settings → Privacy & Data → Download My Data produces a machine-readable export of your profile, projects, reports, and file listing.
• Delete files — remove any upload or project from your dashboard at any time.
• Delete your account — Settings → Danger Zone permanently deletes your account, content, and subscription. This is self-service and immediate.
• Correct your information — name, company, and branding are editable in Settings.
• Object or ask questions — email info@ceezaer.com and we respond within 30 days.

Depending on where you live (for example the EU/EEA, UK, or California), you may have statutory rights to access, correction, deletion, portability, and objection. We honor these requests for all customers, regardless of location, using the controls above.

8. International users

Ceezaer is operated from Texas, United States, and data is processed in the United States. By using the service you understand your data is transferred to and processed in the US. Our processors maintain standard contractual safeguards for international transfers.

9. Children's privacy

The platform is a business tool and is not directed to children. We do not knowingly collect personal information from anyone under 16. If you believe a child has created an account, contact us and we will delete it.

10. Changes to this policy

If we make material changes, we will update the effective date at the top of this page and notify active account holders by email or an in-product notice before the change takes effect. We will never weaken the commitments on data sale or content ownership without explicit notice.

11. Contact

Ceezaer LLC · Round Rock, TX 78681 · info@ceezaer.com